The parts of speech, determiners, tenses, auxiliary verbs, plurals, opposites, comparatives andsuperlatives, subject-verb agreement, question words, question tags, direct and indirect speech,active and passive voice, punctuation, improving conversational English, situational English, readingexercises, business idioms, business English vocabulary, and easily confused words in English.

An introduction to business communication, types of business communication, verbal and non-verbal communication, written business communication, business letters, sample business writing, electronic office communication, and barriers to communication.

Introduction to Accounting, Fundamentals of Accounts, Recording of
Transactions – I,Recording of Transactions – II, Trial Balance and Rectification of Errors, Bank ReconciliationStatement, Depreciation, Provisions and Reserves, Final Accounts, Bills of Exchange, Inventory Valuation, and Tax System in India.

Fundamentals of accountancy, basic concepts in income tax, residential status and its effect on tax incidence, income which do not form part of total income, income from salaries, income from house property, profits or gains of business or profession, income from capital gains, income from other sources, income of other persons included in assessee’s total income, aggregation of income, set-off and carry forward of losses, TDS, central excise laws, service tax, and VAT.

Fundamentals of computers, introduction to Microsoft Windows, Microsoft Office, Internet concepts, web browsers, and introduction to HTML.

Introduction, operating system, advanced Excel, computer networks, networking devices, remote desktop access, Windows security, and Adobe PageMaker.

Introduction to management, introduction to marketing management, evolution of sales management, and sales process.

Introduction, grooming and hygiene, etiquette, self-confidence, values and attitude, verbal communication,non-verbal communication, listening skills, presentation and group discussion skills, interview skills,planning and strategising your goals and cross-cultural communication.

Interpersonal skills, problem solving and decision making, group dynamics, conflict management, leadership, time management, emotional intelligence, and stress management.